FAQs
FREQUENTLY ASKED QUESTIONS
How can we help?
HOW DOES THE ONLINE COURSE WORK?
You can begin the course as soon as you register!
You’ll have access anytime of day and can spend as long as you like on each lesson. Simply login and follow the step-by-step instructions.
You’ll begin to notice changes in how you look, move and feel within just a few days!
WHAT IF I NEED HELP?
We’re here to answer questions!
Please submit your question in the contact form below. You’ll receive a quick response!
WHERE CAN I FIND THE POSTURE APP?
You can do a quick posture check by downloading the PostureZone App for iPhone, iPad, and Android – It’s free!
We recommend checking your posture at the beginning of your StrongPosture program and again when you complete the course.
Quarterly follow up posture checks will help keep you on the right track!
SHIPPING
We know you’re excited to get your purchase, so we ship fast! We can ship to virtually any address in the world. Most orders placed during regular business hours are processed the same day.
When you place an order, we will estimate shipping and delivery dates for you.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Products are shipped USPS Priority, UPS, USPS Priority International, and USPS Parcel Post.
RETURNS
Returns Policy
You may return your online program within 7 days of purchase for a full refund.
You may return new, physical, unopened items within 30 days of delivery for a full refund (less shipping fees).
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 7 business days).
REFERRALS
Find a local practitioner in the Locations Directory in the main menu.
Use of the website, online course and Referrals Locations Directory is conditional on your acceptance of our User Agreement.